Terms and Conditions

• We offer services by appointment only and make every effort to provide enough

time for each service and ask that you arrive on time for your treatment. Treatment

times may vary slightly from the times indicated on the menu and we ask that first

time clients arrive 15 minutes prior to their scheduled appointment. Our policy is to

provide the treatment during the time allotted, therefore late arrivals will be given

the time remaining and the normal fee will be unchanged.

• You will receive a confirmation email when you book as well as a

reminder text and/or email the day prior to your session. Should any conflict come

up with your pre-booked appointment (Dr. appointments, child care, hair care, etc)

you can notify us in advance, not when you receive your reminder text or email.

Same day cancellations, reschedules and no-shows are subject to a full service

price charge or forfeit of one prepaid service on a package.

• Due to insurance laws and regulations, children under the age of 12 are not

allowed to be present during services in the treatment room. Children 8 and under

cannot be left unattended in the lobby. Services for persons under 18 years of age

require a parent to be present or be present to sign the consent form.

• We reserve the right to ensure the comfort of our clients, and therefore reserve the

right to refuse service for improper behavior. In such cases, services will be

terminated and payment in full is expected.